Haizhu district has been upgrading its Chief Business Service Officer (CBSO) project - a customized government services for resident enterprises.

More than 150 companies have been provided the one-on-one service from the project since its launch in 2019, having their affairs handled efficiently and receiving tailor-made guidance.   

The CBSOs also provide 24-hour online consultation, guiding enterprises on all range of business registration affairs from their settlement, relocation to other districts and capital and shares increases to going public.

The officers explain related policies and regulations to the companies, answer their inquiries immediately, offer solutions to the difficulties they face and continue to follow their development and operation after they have been set up.

In addition, Haizhu opened a green channel to facilitate business registration.

Apart from providing thorough instructions on procedures and required materials, the CBSOs accept onsite applications without online appointments in advance with the applications to be examined for approval as soon as possible.

Haizhu also allows enterprises to register before their documents are fully prepared. Companies’ with higher credit ratings are entitled to apply even if short of required materials. This move solves the problem of foreign shareholders unable to provide the notarized documents on time due to the COVID-19 pandemic.